FAQs

Answers to the questions we hear most often about choosing, using and caring for adult toys, and about ordering from Passion Plaza. Can’t find what you need? Contact us.

What is the difference between a dildo and a vibrator?

A dildo is a non-vibrating toy shaped for penetration, often realistic and sometimes with a suction-cup base. A vibrator has a motor and offers different speeds and patterns; it can be used externally, internally or both. Many products combine the two – see our vibrating dildos.

What kind of battery will my product need?

It depends on the product. Rechargeable toys come with a USB cable, while others use standard AA or AAA batteries, which are usually not included. The power type is listed in the specifications on each product page – if it is unclear, ask us before ordering.

Are your products body-safe?

We list the material of each product (for example silicone, TPE, jelly, ABS or stainless steel) in its specifications. Silicone and stainless steel are non-porous and easiest to keep hygienic. Always use a lubricant that is compatible with the material and stop using any product that causes irritation.

How do I clean and store my toy?

Wash your toy before and after every use with warm water and mild soap or a dedicated toy cleaner, then let it air-dry completely. Do not submerge toys that are not marked waterproof. Store each toy separately in a clean pouch, away from direct sunlight, and remove batteries before storing.

Which lubricant should I use?

Water-based lubricant is safe with every toy material and with condoms. Silicone-based lube lasts longer but should not be used with silicone toys, as it can damage the surface.

Will the packaging show what I ordered?

No. Every order is shipped in plain, unbranded packaging with no product names on the outside.

How do I place an order?

Add products to your cart and check out on the website, or message us on WhatsApp with the product name and we will help you order.

How can I ask about payment options, delivery times or returns?

Our team will confirm the available payment methods, delivery time to your PIN code and return options for your order. Reach us by phone on 9073948131, by email at passionplaza@gmail.com, or on WhatsApp – details are on our Contact Us page.

Do I need to be 18 to buy?

Yes. Passion Plaza sells adult products only to customers who are 18 years or older.